CEUs Available: 25

While earning several continuing education hours, attendees of the live sessions will also have a chance to win one of several gift cards that are being given away. Don’t miss your chance to learn, earn CE hours and win big!

*Agenda subject to change

Due to limited capacity with the Annual Conference virtual platform, the live ILHIMA Annual Conference educational sessions are limited to the first 950 people to join the live sessions on the day of the conference.  However, all live sessions will be recorded and provided to ALL conference registrants after the live sessions have concluded.

Live Sessions - Thursday, April 15, 2021

8:45-9:00 AM CTWelcome
9:00-10:00 AM CTLeadership Development: Managing Thought the Key to Success in Business and
in Life

Jim Ryan

  • Provides insight into the behavior and attitudes of managers and the workers allowing
    each to better understand the dynamics of the workplace.
  • Managers learn to deal with
    each individual by understanding the diverse ways of seeing the world that he/she brings to the
  • Managers learn to provide opportunities for each worker to succeed by providing
    support and encouragement regularly.
  • Managers learn to create a positive atmosphere by
    bringing an attitude of acceptance and respect to the diversity of the workforce.

1.0 CEU - Organizational Management and Leadership
10:00-10:05 AM CTBreak
10:05-11:00 AM CTBuilding our Health Information Community: 2021 AHIMA Report to the CSAs

Terri Eichelmann, MBA, RHIA
Katherine G. Lusk, MHSM, RHIA, FAHIMA

AHIMA is the leading voice of health information because our credentialed professionals
are committed to excelling at the intersection of healthcare, technology, and business.
This presentation will detail how our members have led and will continue to lead the evolution
of healthcare, while also ensuring health information remains accurate, accessible, protected,
and complete.

1.0 CEU - Evolving Topics

11:00-11:10 AM CTBreak
11:10-12:00 PM CTPreparing for ICD-11 - Your Roadmap for Transitioning from Coder to Auditor

Katherine Isbell, RHIA, CDIP, CCS, AHIMA-Approved ICD-10-CM/PCS Trainer

What will it take to be prepared for the next big transition in coding – to ICD-11? Coders
will all have to become auditors then, so in a nutshell, a higher level of critical thinking and
technological expertise will be required on top of an extensive knowledge base in medicine
and the classification. This presentation will highlight some key elements needed to
transform your career from coding to auditing and tips on how to accomplish that now!

1.0 CEU - Data Structure, Content and Information Governance
12:00-12:05 PM CTBreak
12:05-1:00 PM CTCOVID-19 Lessons Learned


Health Information professionals have encountered many new challenges since the onset
of COVID-19 including how patient care is delivered and documented during a pandemic response.

Attendees will explore various health information lessons learned, rapid change in workflows,
and considerations for the post-pandemic environment.

1.0 CEU - Organizational Management and Leadership
1:00-1:30 PM CTBreak
1:30-2:20 PM CTStudent Track - HR Update: Creating a Winning Resume for Today's Recruitment and
Selection Process!

Nina Sinclair-Burns, B.S., M.A., Certified ScrumMaster

This session will cover the best format for creating a resume that is "recruiter and electronic
friendly". Resume myths, misinformation and outdated advice will also be covered.

2:25-3:15 PM CTStudent Track - Don't Do Too Much: Do What You Have Time To Get Done!

DeShawna Hill-Burns, RHIA, MPA, CHTS-CP

How do you manage to get it all done when everything feels equally important even
in the Pandemic? This session will discuss making your plate look like there is hope
as you capture, conquer and control the ever-running 24 hours on the clock.

1.0 CEU - Organizational Management and Leadership
3:20-4:20 PM CTStudent Track - ILHIMA 2021 RHIT/RHIA Exam Prep

Benji Oden, RHIT, CCS, CCS-P

This exam prep session is designed to assist you in the evaluation of your strengths
and weaknesses in preparation for the RHIT/RHIA certification examination. It is our
goal to assuage the fear of test taking and maximize your strengths developed through
study, dedication, and determination.

4:20-5:00 PM CTStudent Track - Study Habits During Remote Learning

Roberto Salgado, AAS

Building better habits during remote learning – This session will cover better study and learning
tips for remote learning during this pandemic. It has been difficult for some students not being
able to attend classes in person so I will incorporate some pointers to acclimate to remote learning.

5:30-8:00 PM CTVirtual Social Networking Happy Hour

Learn More and Register

Live Sessions - Friday, April 16, 2021

8:45-9:00 AM CTWelcome
9:00-10:00 AM CTRelational Leadership: Creating Positive Relationships to Achieve Positive Results

Colleen Goethals, MS, RHIA, FAHIMA

A successful leader achieves positive results by being able to manage relationships. This leadership style is commonly
called Relational Leadership. This presentation will focus on how successful leaders manage relationship with their team,
employees, peer and bosses to achieve goals and positive results. The presenter will address key
attributes such as communication, mentoring, coaching and developing staff. In addition, the presenter will discuss how to
successfully work with peers, bosses and teams to be an effective leader within any organization.

1.0 CEU - Organizational Management and Leadership

Sponsored by Xtend Healthcare
10:00-10:05 AM CTBreak
10:05-11:00 AM CTHow HIM Professionals Can Help HHS Achieve the Healthy People 2030 Goals

Lolita Jones, MSHS, RHIA, CCS

Healthy People 2030 is the Department of Health and Human Services (HHS) national
effort to improve the health and well-being of people in the United States. The Healthy
People 2030 Goals include the following data-related action items:

• Provide data that is accurate, timely, accessible, and can drive targeted actions to a
ddress regions and populations with poor health or at high risk for poor health in the future.
• Report biennially on progress throughout the decade from 2020 to 2030.
• Stimulate research and innovation toward meeting Healthy People 2030 goals and
highlight critical research, data, and evaluation needs.

This presentation will provide specific examples of how HIM professionals can help HHS
achieve the Healthy People 2030 goals, by improving the quality of data that is captured
for all people seeking healthcare in the United States.

1.0 CEU - Evolving Topics

Sponsored by Population Health Analytics Association Incorporated
11:00-11:10 AM CTBreak
11:10-12:00 PM CTGender Diversity: Supporting the LGBTQ+ Patient Population

Stevan Hidalgo, MS, RHIA, CHPS

Listen to a journey of how one pediatric facility addressed the challenge of supporting their
patients who identify as lesbian, gay, bisexual, transgender or gender non-conforming.
Speaker will share the catalyst for the formation of the Gender Diversity Force, the guiding
principles of the task force, selection of task force members, and lessons learned.

1.0 CEU - Informatics, Analytics, and Data Use
12:00-12:05 PM CTBreak
12:05-1:00 PM CTThe Intersection of HIPAA Privacy and Information Blocking

Jaime James, MHA, RHIA
Christine Rys, RHIA

HIPAA Privacy and the Cures Act Information Blocking rules are intersecting. Healthcare
providers must not block information that should be available while protecting patient
privacy by following the privacy rules. Hear and participate in an educational and
interactive discussion that will include the latest information about these rules, industry
trends and how organizations are operationalizing these changes.

1.0 CEU - Information Protection: Access, Disclosure, Archival, Privacy and Security

Sponsored By: Midwest Medical Records Association, Inc.

Pre-Recorded Sessions

2021 CMS Evaluation and Management Coding Updates

Melissa Cartier, RHIA, CCS-P
Katie O'hearn, MS, RHIA, CCS-P, CRC

This presentation will review the 2021 CMS E/M coding updates, discuss their impact on coding, billing, provider education
and documentation, and invite/anticipate questions from coders and other professionals involved in the revenue cycle, both
new and experienced. Outcomes from this presentation include the attendees' ability to differentiate between the 2021 E/M
coding guidelines and the 1995/1997 E/M coding guidelines for Office or Other Outpatient Services, focusing on medical
decision making and time.

1.0 CEU - Data Structure, Content and Information Governance

Alternative Payment Models: Finding Success with an Episode of Care / Bundled Payments

Moshe Starkman

In this session we will explore the fundamental components of a strong a bundled payment model and provide insight into
the questions "where do I start?" and "is my organization following the best forward towards value-based reimbursements?

1.0 CEU - Revenue Cycle Management

Sponsored by nThrive
CDI – The Renewed Challenge for Quality Documentation and Denials Solutions

Scarlett Denman, RHIT, RAC, BS

Learning how CDI program can improve quality and documentation to further reduce chances of denials

1.0 CEU - Revenue Cycle Management

Sponsored by Ciox Health

Clinical Indicators

Valerie Fernandez, PhD MBA RHIA CCS CPC CPMA COC CRC AHIMA Approved ICD-10-CM PCS Trainer

Attendees will obtain specific information regarding clinical indicators, treatment and optimizing query process based on
medical record review. Some clinical indicators include acute blood loss anemia, respiratory failure, chronic kidney disease,
and heart failure.

1.0 CEU - Clinical Foundations
Coding Spinal Fusions- Does the Fun Ever Start?

Melissa Koehler, RHIA, CHDA, CDIP, CCS, CCS-P, CCDS
AHIMA Approved ICD-10-CM/PCS Trainer

The session will cover ICD-10-PCS guidelines related to coding spinal fusions, provide an overview of spinal anatomy, and
required procedure documentation. It will also provide the audience with a step-by-step approach that can be used to
understand the elements needed to assign PCS codes for spinal fusion procedures. Case studies are included.

1.0 CEU - Data Structure, Content, and Information Governance
Creating and Maintaining a Positive Workplace Environment

Jim Ryan

  • Managers and workers learn strategies to deal with the constant pressure of the work itself: satisfying the income needs of the healthcare organization while at the same time adhering to the letter of the law for each procedure. Keeping stress levels as low as possible is important for worker productivity.
  • Happy workers make a happy workplace which makes for a productive workplace. Comraderie and compassion among workers makes them look forward to coming to work and doing their best.
  • Managers and workers understand that working as a team, supporting one another's efforts, keeps engagement high.
  • Managers and workers learn that understanding their own ups and downs helps to understand the ups and downs of others.

1.0 CEU - Organizational Management and Leadership
Denials Management and Appeals

Colleen Goethals, MS, RHIA, FAHIMA

Denials are on the rise in healthcare. Nine percent (9%) of hospital claims are initially denied at a cost of over $262 billion.
Ninety percent (90%) of those claims are preventable yet facilities don't take the time to respond or have the insight to
do so. This presentation is very timely and will share with the participants the following: how to manage the denials;
understand the denial volumes; get to the root cause(s); how to write successful appeal letters; and how measure

1.0 CEU - Revenue Cycle Management

Sponsored by Xtend Healthcare 
Fourth Universal Definition of Myocardial Infarction and Its Implications for Coding

Katherine Isbell, RHIA, CDIP, CCS

Would you like to learn the pathogenesis of acute myocardial infarctions, the cardiac anatomy involved, and the evolution
of the Universal Definition used to classify them? We will discover all that PLUS the nomenclature and criteria used to diagnose
ischemic heart disease. How does that correlate with the ICD-10-CM classification in Chapter 9? We'll also take a peek
into the future at a proposed new code in the classification to differentiate between infarction and ischemic injury. How does
this impact clinical documentation and the query practice?

1.0 CEU - Data Structure, Content, and Information Governance
Governance of SDOH Data


Attendees will explore operational challenges and opportunities associated with collecting, managing and exchanging social
determinants of health data.

The audience will discover ways the health information professional can work to institute and encourage strong data
governance principles for robust clinical decision-making and to improve health outcomes.

1.0 CEU - Data Structure, Content, and Information Governance
How to Prepare Your HIM Resources for an Unpredictable Future

Bill Wagner, CHPS, CPCO

Revenue cycle leaders must prepare for unpredictable changes on the horizon such as regulatory changes, technological advancements, reimbursement shifts, acquisitions, ICD-11, and SDOH.

Learning Objectives:
  • Assess current revenue cycle processes to identify opportunities for existing staff and develop a plan to address the challenges in the most cost-effective manner
  • Highlight recommendations for creating coding team flexibility to prepare for future and unpredictable changes in workflow.
  • Leverage the talent and resources from cross-functional departments to increase your ability to manage unexpected changes and challenges
  • How to maximize the untapped advantages of a remote workforce.
  • The value of strategic partnerships.

1.0 CEU - Data Structure, Content and Information Governance

Sponsored by KIWI-TEK
Keeping Up with the latest on HCCs and E&M Guidelines

Colleen Deighan, RHIA, CCS, CCDS-O

This session will cover practical strategies for helping physicians, coders and clinical documentation specialists become
accustomed the new Evaluation and Management (E/M) guidelines for office visits and Hierarchal Condition Category (HCC)
concepts. Ways to successfully and compliantly operationalize these updates within your provider organization will also be

1.0 CEU - Data Structure, Content, and Information Governance

Sponsored by 3M HIS
Patient Matching Overview and a Universal Patient Identifier Discussion

Rachel Podczervinski, MS, RHIA

The intent of this session is to provide an overview on the current state of Patient Matching from a national perspective.
Attendees will gain understanding of the importance of accurate patient matching, the current national efforts and potential
challenges regarding implementation of a UPI and how to utilize core strategies to minimize master patient index (MPI) errors.

1.0 CEU - Informatics, Analytics, and Data Use

Sponsored by Just Associates
Preparing for the RHIA Exam

Nida Shahood
Safa Khatoon
Liza Castillo

This session will cover the RHIA exam and the Prep. It will include the materials and sources available,
exam day tips, and test taking strategies.


The Latest on Telehealth


A big change to health care delivery brought on by the pandemic is the use of telehealth. Many payors have different rules on
how/under what circumstances telehealth is reportable and payable. This session will discuss the latest news in telehealth on a
national basis and specific to Illinois.

1.0 CEU - Informatics, Analytics and Data Use
The Secret to Making Data Accuracy Fun

Amy Richardson, RHIA, CHDA

Join us as we review the recent journey leading a group of organizations through the process to identify areas of opportunity
to improve the accuracy of their EMR data. The presentation will outline the entire process, beginning with the initial education
needed for each organization to gain a better understanding of where and how data is collected, where it is stored, who uses it,
how it is validated, and how the data is reported. The presenter continues through the selection of focus for the organizations,
highlighting the work sessions conducted to help examine the process and analyze the root cause, concluding with a review
of the specific outcomes, metrics, and lessons learned throughout the project.

1.0 CEU - Informatics, Analytics, and Data Use

Sponsored by Haugen Consulting Group
The Value of a Complete Quality Auditing Program

Angela Knight, RHIT, CHTS-IM, CHCAF

The Value of a Complete Quality Auditing Program- this session will show you how to set up and maintain a quality auditing
program to fit your organization. What to do with the results to ensure you are getting the value for your efforts.

1.0 CEU - Revenue Cycle Management
Ways to Improve Documentation to Support MDM for Office Visits


The first big change in E/M coding for decades was made this year with the Office/Other Outpatient Visit codes. This session
will highlight the new changes and give examples of how to help physicians/other providers improve their MDM documentation.

1.0 CEU - Data Structure, Content, and Information Governanc

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